Solutions Engineer
Full-time
New York, NY, USA
As a Solutions Engineer at Base44, you'll be the technical expert for our most strategic customers and partners working closely with our sales and accounts teams. You’ll bridge the gap between our customers' ambitious ideas and the power of our AI platform, turning complex business needs into functional, elegant applications. You won't just be demonstrating features; you'll be helping integrating, finding creative solutions, and running proof-of-concepts that showcase what’s truly possible with Base44.
This is a critical, cross-functional role where you will work closely with Sales, Customer Success, and Product to drive adoption, shape our roadmap, and ensure our users can build the software they envision.
What you’ll do:
Partner with Sales and lead technical calls, understanding customer goals, challenges, and requirements.
Serve as the go-to technical expert for enterprise customers on the Base44 platform, its capabilities, integration patterns, and best practices.
Design, build, and present custom demos and proofs-of-concept (POCs) on the Base44 platform that solve real-world business problems for prospective and existing customers.
Debug and troubleshoot complex technical challenges during pre-sales, POCs, and implementation — reading API/webhook logs and tracing errors to identify root cause and creative workarounds without relying on engineering.
Translate customer feedback and complex use cases into actionable insights for the Product and Engineering teams, directly influencing the future of the platform.
Develop and maintain a library of reusable solutions and best-practice guides to empower both customers and internal teams.
Stay on the cutting edge of our platform’s features, constantly experimenting and pushing the boundaries of what can be built.
At Wix, we believe our best work happens together. Our work model is fully in person, with 3 days a week from our New York office.