Location: Hybrid (Remote / NYC) | Experience: 3+ years | Full-Time. Dreamhub is the first AI-native CRM built specifically for B2B SaaS teams. Backed by the founders of MuleSoft, Datadog, and Datorama, we’re transforming how go-to-market teams operate—automating workflows, delivering predictive insights, and driving revenue growth without the manual overhead. We're looking for a Customer Success Manager to own onboarding and retention, with a strong focus on onboarding excellence. You’ll be responsible for taking 7 customers per month from signed, to live, to successful. What You'll Do: Lead end-to-end onboarding; Run kickoff calls and align on success metrics; Configure product, integrations, and data flows; Drive fast time-to-value; Build relationships and prevent churn; Identify expansion opportunities. Requirements: 3+ years in Customer Success / Implementation (B2B SaaS); Early-stage startup experience (10–50 employees); Strong onboarding experience; CRM expertise (Salesforce / HubSpot); Ability to manage multiple customers in parallel; MEDDPICC / RevOps background. Send CV to jobs@dreamhub.ai.