Technical Account Manager
IT, Sales & Business Development
New York, NY, USA
Description
We’re Clover Security.
We’re building the future of product security.
Our mission is to enable both humans and AI to build secure-by-design software, at scale, without slowing innovation.
We’re backed by $36M from Team8, Notable Capital, and SVCI, and trusted by multiple Fortune 500 companies.
But funding and logos don’t define us. People do.
Our About us page offers a real look at our culture, our values, and the people behind the product.
This is where you come in.
We’re hiring a Security Engineer to help customers successfully deploy and operate our product in real-world enterprise environments. You’ll sit at the intersection of security engineering, product, solutions delivery, and customer-facing technical leadership– owning implementations and adoption, guiding customer decisions, and partnering with internal teams to remove blockers and improve the product based on field learnings.
Requirements:
What you’ll do
You’ll work directly with customer security and IT teams, and ensure the implementation and adoption of the Clover Platform meet both technical and organizational requirements and needs.
- Be the trusted security partner post-sale: Build strong relationships with security leaders and practitioners; understand customer environments and goals.
- Partner cross-functionally: Work closely with Product and Engineering to unblock customers and translate field feedback into product improvements.
- Drive deployments and time-to-value: Guide onboarding, rollout planning, and implementation best practices to ensure fast, successful adoption.
- Lead technical and security conversations: Run technical sessions, validate requirements, help customers operationalize the product, and advise on security workflows.
- Run customer meetings and executive updates: Lead regular check-ins and value reviews; translate technical progress into outcomes and impact.
- Manage risk and escalations: Spot adoption or delivery risk early, coordinate internal resources, and lead crisp customer communication during escalations.
What we’re looking for
- 3+ years of hands-on experience in a cybersecurity role
- High technical and security fluency across real deployments and risk discussions
- Strong communicator who can confidently engage technical and executive audiences
- Builder mindset, thrives in ambiguity and creates structure in startup environments
- Customer-first and hands-on, excited to spend significant time directly with customers
If this role excites you – even if you don’t check every box – we’d love to hear from you.